Observe
Monitor the signals that reveal where attention is needed.
Support and Care
Website care that keeps small problems small.
Ongoing maintenance, support and measured improvement for websites that need to remain reliable.
Quiet continuity
Websites rarely break all at once.
Dependencies age, small errors accumulate, content drifts and integrations evolve. Continuous care keeps friction from becoming a larger problem.
Repair
Resolve small issues before they affect customers or editors.
Improve
Use recurring insight to refine what already exists.
Confirm
Review the result and return the system to a known state.
Support plans
Choose the level of care your website needs.
Essential
From €49 / monthA light safety net for stable websites that need routine technical attention.
Planned review window
- Core updates and compatibility checks
- Uptime and basic error review
- Monthly technical check
- Clear escalation when work exceeds the plan
Professional
From €129 / monthOngoing care for active business websites with regular content and improvement needs.
Priority working window
- Everything in Essential
- Content and image updates
- Small layout refinements
- Performance and form review
- Monthly work summary
Business
From €249 / monthCloser technical support for websites that play an important operational role.
Reserved support capacity
- Everything in Professional
- Higher monthly capacity
- Integration and analytics review
- Proactive improvement recommendations
- Quarterly roadmap conversation
The care system
Ongoing care, without the complexity.
Four responsibilities create a readable service instead of an undefined bucket of hours.
Monitor
Know when attention is needed.Uptime, forms, browser behaviour and visible errors are reviewed in context.
Maintain
Keep foundations current.Dependencies, platform changes and technical hygiene are handled deliberately.
Support
Handle appropriate requests.Content changes and contained adjustments move through one clear request flow.
Improve
Refine what already exists.Small evidence-led improvements compound without turning into a redesign.
Within the plan
- Content replacement
- Contained style adjustment
- Dependency maintenance
- Small bug correction
Separate project
- New page or user flow
- Integration or booking system
- Structural redesign
- Platform migration
Clear support. Clear boundaries.
Small changes and continuous maintenance belong in the appropriate plan. New functionality, complex integrations, new page systems and redesigns become separate projects.
The working rhythm
Care that works in the background.
A visible loop makes it clear what is being reviewed, what is underway and what should happen next.
- 01
Initial review
Baseline recordedConfirm the website stack, current condition, access and immediate risks.
- 02
Plan confirmation
Working agreementMatch priorities and request types to the agreed support level.
- 03
Monitor and maintain
Current systemReview signals, apply planned maintenance and document material changes.
- 04
Requests and improvements
Visible progressHandle suitable requests within capacity and flag work that needs separate scope.
- 05
Ongoing review
Updated prioritiesLook back at recurring friction and identify the next useful improvement.
The Kanso Standard
Support should preserve the quality of the whole system.
Maintenance is guided by accessibility, performance, technical clarity, maintainability and honest ownership boundaries.
Read the Kanso StandardPlan request
Replace an image or adjust existing copy.
Plan dependent
Refine a contained component within the current system.
Separate scope
Create a new page, workflow or editorial pattern.
New project
Rebuild architecture, migrate platform or add a complex integration.
Know when support becomes a new project.
The distinction is based on structural impact, not only the time a task takes.
Frequently asked questions
Questions about ongoing website care.
Support and Care
Keep your website reliable and ready to evolve.
Call or email Kanso to discuss the website, its current setup and the support it needs.
