Observe
Monitor the signals that reveal where attention is needed.
Support and Care
Website maintenance that keeps small problems small.
Ongoing website maintenance with direct developer support. Compare plans for technical updates, monitoring and small improvements.
Quiet continuity
Websites rarely break all at once.
Dependencies age, small errors accumulate, content drifts and integrations evolve. Continuous care keeps friction from becoming a larger problem.
Repair
Resolve small issues before they affect customers or editors.
Improve
Use recurring insight to refine what already exists.
Confirm
Review the result and return the system to a known state.
Website maintenance plans
Choose the website maintenance plan your site needs.
Essential
€49 / monthTechnical care
For stable websites that need reliable maintenance. Keep the technical side under control, with direct developer support.
Planned technical care
- Backup & recovery protection
- Security and dependency updates
- Uptime and error monitoring
- Contact form checks
- Domain, SSL and hosting health checks
- Monthly technical health check
- Clear escalation for work outside the plan
Recommended
Professional
€99 / monthTechnical care + regular updates
For active small-business websites that need to stay healthy and up to date.
Higher support priority than Essential
- Everything in Essential
- Up to 1 hour of small changes/support per month
- Content, image and minor copy updates
- Small design and layout adjustments
- Performance and form checks
- Monthly summary of completed work
Business
€179 / monthPriority support + continuous improvement
For businesses that actively rely on their website and need reserved capacity, ongoing help and proactive improvement.
Priority support and faster responses
- Everything in Professional, with up to 2 hours/month in total
- Website changes and small development tasks
- Reserved capacity for ongoing needs
- Analytics and integration checks
- Proactive improvement recommendations
- Quarterly website review and roadmap
- Small UX and conversion improvements
The care system
Website maintenance and support.
Four responsibilities create a readable service instead of an undefined bucket of hours.
Monitor
Know when attention is needed.Uptime, forms, browser behaviour and visible errors are reviewed in context.
Maintain
Keep foundations current.Dependencies, platform changes and technical hygiene are handled deliberately.
Support
Handle appropriate requests.Content changes and contained adjustments move through one clear request flow.
Improve
Refine what already exists.Small evidence-led improvements compound without turning into a redesign.
Maintenance or included change allowance
- Content replacement
- Contained style adjustment
- Dependency maintenance
- Small bug correction
Separate project
- New page or user flow
- Integration or booking system
- Structural redesign
- Platform migration
Clear support. Clear boundaries.
Technical maintenance is included in every plan. Small updates fit the Professional or Business allowance; work beyond it requires a separate quote or approval. Full new pages, major integrations, e-commerce work, large features, major redesigns and substantial custom development are separate projects. Professional email setup can be quoted separately.
The working rhythm
Care that works in the background.
A visible loop makes it clear what is being reviewed, what is underway and what should happen next.
- 01
Initial review
Baseline recordedConfirm the website stack, current condition, access and immediate risks.
- 02
Plan confirmation
Working agreementMatch priorities and request types to the agreed support level.
- 03
Monitor and maintain
Current systemReview signals, apply planned maintenance and document material changes.
- 04
Requests and improvements
Visible progressHandle suitable requests within capacity and flag work that needs separate scope.
- 05
Ongoing review
Updated prioritiesLook back at recurring friction and identify the next useful improvement.
The Kanso Standard
Support should preserve the quality of the whole system.
Maintenance is guided by accessibility, performance, technical clarity, maintainability and honest ownership boundaries.
Read the Kanso StandardPlan request
Replace an image or adjust existing copy.
Plan dependent
Refine a contained component within the current system.
Separate scope
Create a new page, workflow or editorial pattern.
New project
Rebuild architecture, migrate platform or add a complex integration.
Know when support becomes a new project.
Small updates use the Professional or Business monthly allowance. Structural work is quoted separately, even if it appears quick to complete.
Frequently asked questions
Questions about ongoing website care.
Support and Care
Keep your website reliable and ready to evolve.
Call or email Kanso to discuss the website, its current setup and the support it needs.
