Clear terms for considered work.

These general terms apply to the Kanso Sites website, enquiries and services unless a different written agreement is made. Kanso Sites is operated by Víctor Ribera in the Netherlands.

By requesting or accepting services, the client confirms that the person acting for the client is authorised to do so.

Website content explains the general approach and typical service structure. Prices described as starting from are indicative and are not a binding offer.

A proposal will define the project scope, deliverables, assumptions, fee, payment schedule and expected timing. An estimate may change when the underlying assumptions change.

An agreement is formed when a proposal is accepted in writing, a contract is signed or Kanso Sites otherwise confirms the assignment in writing. Verbal discussions remain exploratory until confirmed.

The order of priority is the signed agreement, the accepted proposal, these general terms and then general website information.

A successful project depends on timely access, accurate information and clear decisions. The client remains responsible for its business choices, content and legal compliance unless a specific responsibility is assigned to Kanso Sites in writing.

Work is limited to the scope recorded in the accepted proposal or agreement. A request that changes deliverables, complexity, integrations, timing or assumptions may be treated as a change request.

Kanso Sites will explain the likely effect on cost and schedule before substantial additional work begins. Small adjustments may be absorbed when reasonable, but this does not expand the agreed scope indefinitely.

Fees and payment stages are stated in the proposal. Unless stated otherwise, amounts exclude applicable taxes and third-party charges.

Invoices must be paid within the agreed term. Kanso Sites may pause work, delivery or access to unpaid deliverables after giving reasonable notice when an invoice remains overdue.

Timelines are based on the information and availability known when the project is planned. Dates may move when feedback, content, access, approvals or third-party decisions arrive late.

Kanso Sites will communicate material scheduling changes and make reasonable efforts to reduce disruption. A target date is not a strict deadline unless that is expressly agreed in writing.

The client receives a reasonable opportunity to review agreed deliverables. Feedback should identify concrete departures from the agreed scope rather than introduce new requirements.

Minor defects that do not prevent normal use do not justify rejection of the entire delivery. Launch, publication or written approval may be treated as acceptance, subject to any correction period stated in the proposal.

Ownership and licence terms are defined in the proposal. After full payment, the client receives the agreed rights to final project deliverables. Kanso Sites retains rights in pre-existing methods, reusable tools, know-how and general components unless otherwise agreed.

Third-party software, fonts, media, platforms and open-source components remain subject to their own licences and terms. The client is responsible for ongoing licence fees assigned to the client.

Projects may rely on hosting, domains, payment providers, content systems, analytics, APIs or other external services. Their availability, pricing, security and terms are controlled by the relevant provider.

Kanso Sites will select and configure third-party services with professional care but cannot guarantee that an external provider will remain unchanged or continuously available.

Support and maintenance are included only when they are listed in the agreed scope or covered by an active care plan. A completed project does not include unlimited future changes or compatibility work.

Kanso Sites will correct reproducible departures from the agreed delivery when reported within any correction period stated in the proposal. Issues caused by client changes, third parties, misuse or later platform updates may require separate work.

Each party remains responsible for obligations it controls. Any project-specific liability limits are stated in the proposal or signed agreement. Nothing in these terms excludes liability or legal rights where exclusion is not permitted.

A party is not responsible for delay caused by circumstances reasonably outside its control. The parties will first try to resolve concerns in good faith. Dutch law applies unless mandatory law requires otherwise, and the competent Dutch court may hear unresolved disputes subject to mandatory jurisdiction rules.

Termination rights, notice periods and payment for completed or committed work follow the project agreement. Ending a project does not remove payment obligations or provisions intended to continue, such as confidentiality and intellectual property clauses.

Kanso Sites may update these general website terms for future agreements. Material changes do not silently replace terms already agreed for an active project. Questions can be sent through the contact page before accepting a proposal.